Orders are shipped within 24 hours (excluding weekends and public holidays).

Here are our carriers:

Metropolitan France: DPD (2-3 days) €5.50, Mondial Relay (2-5 days) €3.50, DHL (24h) €12.90.

Delivery in Metropolitan France is free from €50 with Mondial Relay.

DOM-TOM: Colissimo (5-6 days), €16

United Kingdom: Colissimo (5-6 days), €10

Europe: International Colissimo (4-5 days), €9.50

Rest of the world: Colissimo international (5-6 days), 20€

You have 14 days to return an item to us if it does not suit you (from the date of receipt). If your order was delivered in Metropolitan France, you have a pre-paid return label that you will receive by email. A fixed amount of €5 processing fee will be deducted from your refund.

If your order was delivered outside Metropolitan France: returns are your responsibility.

Check out our FAQs ! We are also available by email: bonjour@pepin.shop